AI receptionists for aesthetics and skin clinics
Your hands are busy. Your phone shouldn't go to voicemail.
Your clinic's own AI receptionist answers the calls you can't take while you're treating, in the evenings and at weekends, and emails you every caller within minutes. You keep your number. We set it all up.
- Free setup
- First 30 days free
- No card needed
Incoming call, Thursday 8:10pm
Hi, how much is lip filler, and have you got anything on Saturday?
Lip filler with us usually starts from £180, and you'd always have a consultation first. I can't see the diary, but I'll ask the team to call you tomorrow about Saturday. Can I take your name?
New enquiry: Hannah Lewis (lip filler)
Everyline, to reception@yourclinic.co.uk
- Callback number
- 07700 900321
- Interested in
- Lip filler, first time
- Wants
- A Saturday appointment
- Best time
- Tomorrow, after 12pm
Listen to the callFull transcript
Example call. Prices are whatever you tell us.
Where aesthetics clinics lose patients.
You're mid-treatment
You can't stop halfway through a filler appointment to answer the phone. The caller rings the next clinic on Google instead.
Enquiries come in the evening
People see your Instagram or an ad after work and ring straight away. That's exactly when the clinic is closed.
Price shoppers ring around
Someone asking how much lip filler costs is usually calling three clinics. The one that answers and takes their details wins the booking.
Ring Grace and ask what your clients ask.
Grace is the receptionist at Fernlea Skin Clinic, our pretend aesthetics clinic. Ask her how much lip filler is, try to move an appointment, tell her you're worried about swelling, or ask if she's a robot. At the end she'll offer to email you exactly what the clinic would receive.
Whatever they're calling about.
- Treatment and price questions
- Anti-wrinkle injections, fillers, skin boosters, peels, microneedling, laser. It gives your price ranges, explains your consultation, and takes their details.
- Bookings and changes
- Takes the treatment, the days that suit them and any change to an existing appointment. Your team confirms it, so nothing in your diary moves without you.
- Worried after a treatment
- Swelling, bruising or anything a patient is unsure about. It never gives medical advice, takes their details and marks the email urgent.
- Everything else
- Suppliers, training enquiries, people returning your call. If it's not sure, it takes a clear message and the right person calls back.
URGENT: Existing patient call: Chloe Bennett
Everyline, to reception@yourclinic.co.uk
Caller asked for a person urgently. Please call back as soon as possible.
- Callback number
- 07700 900654
- Message
- Had lip filler on Tuesday. More swelling on one side than she expected and wants to check it's normal.
- Best time
- As soon as possible
Listen to the callFull transcript
Example of an urgent aftercare email. Sunday, 10:20am.
What are missed calls costing you?
Aesthetics patients come back. Put in what a new patient is worth to you over a year.
Revenue walking to other clinics
£2,340/month
About 22 missed calls a month, which at your numbers is roughly 3.9 new patients. Your own figures will vary, so move the sliders until they look like your clinic.
Try it free for 30 days. Only pay if you keep it.
We build your receptionist around your clinic, you test it yourself, then it answers your calls for 30 days. No setup fee, no card, no contract.
At the end you'll see exactly how many calls it answered and who it caught. If it hasn't earned its place, we switch it off and you owe nothing.
Start here
30 days free
Free setup. No card needed. Nothing to cancel.
- Your own receptionist, built around your treatments, prices and policies
- Answers missed, busy and out of hours calls, 24/7
- Every call emailed to you with name, number, treatment, best time and full transcript
- Urgent aftercare calls flagged at the top of your inbox
- Talks about "anti-wrinkle injections" rather than brand names, and always points to a consultation
- Every month we check it against your website and price list and update anything that's changed
- Email us any change and we make it within 24 hours, all included
- Keep your number. Switch the divert off anytime
Only if you love it: £299/month
Introductory price for our next 5 clinics (normally £499). Month to month, cancel anytime. Changes and monthly checks included.
Questions aesthetics clinics ask.
Will it talk about Botox?
Prescription-only medicines can't be promoted to the public in the UK, so by default your receptionist refers to "anti-wrinkle injections", explains that a consultation with a prescriber comes first, and never pushes a product. You tell us exactly how you'd like it worded.
Can it give prices?
Yes, if you want it to. It quotes the ranges you give us, for example "lip filler usually starts from" a figure you choose, and always adds that the exact price is confirmed at consultation. Or tell us not to mention prices at all.
How do I know it will work for my clinic?
Ring Grace on our demo line and ask what your clients ask. It answers using only the facts it has been given and takes a proper message for anything else. Then we build yours with your treatments and prices and send you a private test number to try before anything goes live.
Can it book straight into my diary?
It takes the details and your team confirms, so nothing in your diary changes without you. That keeps it safe with any booking system, whether that's Fresha, Pabau, Phorest or a paper diary.
Do we need a new number?
No. You keep your number and set it to divert unanswered, busy and out of hours calls to a private number we set up for you. It works with a landline or a mobile, and you can switch it off at any time.
What happens after the 30 days?
Near the end we send a summary of calls answered and enquiries captured. If you want to keep it, it carries on at £299/month, month to month, and you pay by a simple link. If not, we switch it off and you owe nothing.
Get your receptionist set up free.
Tell us who you are and we'll email you a short set of setup questions. Once you reply, we build it, test it, and send you a number to try before anything goes live.
- Free setup
- First 30 days free
- No card needed
Want to hear it first? Speak to Grace on 020 3097 9069